Thu, May 30th, 2024


 

Traveler Information

Whether you’re a frequent flyer or a first-time visitor to the airport, this information page has everything you need to know to make your travel experience as smooth and stress-free as possible. So, sit back, relax, and let us guide you through the ins and outs of the Ithaca Tompkins International Airport.

  • Why Fly ITH?

    1. Convenience: Ithaca Tompkins International Airport (ITH) offers a convenient alternative to larger airports. Located just minutes from downtown Ithaca, our airport ensures minimal travel time, making your journey quick and hassle-free. Skip the long lines and congested terminals, and enjoy a smoother travel experience.
    2. Easy Access: ITH is easily accessible from various parts of the region, with well-connected roadways and public transportation options. Whether you’re traveling from Ithaca or the surrounding communities, reaching the airport is simple and stress-free.
    3. Shorter Wait Times: At ITH, you can expect shorter wait times compared to larger airports. Our efficient security procedures and streamlined processes help you get through check-in and security screenings swiftly, allowing you to spend more time enjoying your trip and less time waiting.
    4. Personalized Service: We take pride in providing personalized service to our passengers. From friendly staff members to attentive customer care, we strive to make your journey as comfortable and enjoyable as possible. Our smaller size allows us to focus on individual needs and deliver a more personalized travel experience.
    5. Reduced Stress: Flying from ITH means less stress. With shorter lines, easier navigation, and a relaxed atmosphere, you can start your trip on a positive note. Our airport facilities are designed to provide a calm and comfortable environment, ensuring a stress-free travel experience from start to finish.
    6. Community Support: By choosing to fly ITH, you support the local community and contribute to the region’s economic growth. ITH serves as a vital transportation link for businesses, residents, and visitors alike, playing a significant role in the development and prosperity of our community.

    Fly ITH for a seamless and enjoyable travel experience. We are committed to providing exceptional service, convenient connections, and a stress-free journey. Start your next adventure from Ithaca Tompkins International Airport (ITH) and discover the difference it makes.

  • Airlines

    Ithaca Tompkins International Airport is proud to serve as a hub for several major airlines, connecting you to destinations around the world. We offer a convenient and hassle-free travel experience, with a range of airlines that cater to both domestic and international travel.

     


    Delta-2014

    Delta Reservations: 1-800-221-1212
    Baggage Service: 1-800-325-8224
    Book a flight here.

    Delta Airlines offers direct daily service from Ithaca Tompkins International Airport (ITH) to New York City (JFK).  Delta Air Lines serves more than 160 million customers each year. With its unsurpassed global network, Delta and the Delta Connection® carriers offer service to more than 340 destinations in nearly 60 countries on six continents.

    Delta’s marketing alliances allow customers to earn and redeem SkyMiles on flights offered by SkyTeam and other partners.  With approximately 14,500 daily flights to over 900 destinations in 173 countries, the SkyTeam network offers you more destinations and more connections from the best hubs in the world.

     


    united

    United Reservations: 1-800-864-8331
    Arrivals & Departures: 1-800-824-6200
    Baggage Service: 1-800-335-2247
    Book a flight here.

    United offers non-stop service from Ithaca Tompkins International Airport (ITH) to their hub at Newark Liberty International Airport (EWR). United is the world’s most comprehensive global route network, including world-class international gateways to Asia and Australia, Europe, Latin America, Africa and the Middle East with non-stop or one-stop service from virtually anywhere in the United States.

     


     

    Private Jet Charter: 1-800-876-1551
    Get a quote here.

    Taughannock Aviation offers the ultimate in luxury and convenience experience with Private Jet Charters. Whether you’re traveling for business or pleasure, Taughannock Aviation offers an unrivaled level of comfort and personalized attention. Their meticulously maintained fleet provides a world-class experience tailored to your specific needs. With a team of professionals dedicated to ensuring seamless travel arrangements, including customized itineraries and gourmet catering, Taughannock Aviation guarantees a stress-free journey. Embark on a new level of luxury travel and redefine your flying experience with Taughannock Aviation Private Jet Charter.

  • Security

    At the Ithaca Tompkins International Airport, we’re your friendly and convenient alternative to larger airports. You can expect faster check-in times and shorter lines to wait in. Here are some important tips you should be aware of when you fly from Ithaca.

    You are required to be at the airport 90 minutes prior to scheduled departure time for check-in and security screening procedures, which is significantly less when compared to larger airports.

    TSA PreCheck

    While ITH is not a full service TSA PreCheck airport, TSA PreCheck passengers flying out of ITH will still enjoy some of the benefits at ITH. You can keep your shoes on as well as lightweight jackets.

    Prohibited Items

    Many travelers are not aware of items that are prohibited on-board an aircraft. You will also have an opportunity at the airline check-in desk, to see which objects are prohibited in your carry-on baggage. If these objects are noticed at check-in, you will be allowed to transfer them to your checked baggage. Once that baggage has been checked in you will have no further access to it. For a complete and up-to-date list of prohibited items please click on the link at the bottom of this page. Illegal items, as opposed to prohibited items, will be confiscated and the passenger will be subject to arrest.

    In the event you reach the screening point and discover a prohibited item, you will be afforded the opportunity to place it in your vehicle, time allowing. You will not be able to retrieve your checked baggage to place it in there. If you have no vehicle, you will be able to purchase a padded envelope and postage from the airport shop to mail the object back to yourself. This facility will only be possible for fairly small objects. You will be asked to voluntarily surrender those prohibited items that can’t be mailed. If you do not voluntarily surrender these items, you will not be allowed to board the aircraft.

    Parking

    Federal regulations prohibit unattended vehicles from parking at the curbside.  You may position at the curb to drop off or pick up passengers but you may not leave the vehicle unattended, not even for a second. Our concierge  service is provided free of charge, so please ask them for any help or assistance you might require.

    Recognizing that this is sometimes inconvenient, we are providing Free Parking for the first half an hour in our public parking lots, only a few steps away. In addition, we are making baggage carts available, also Free of Charge, and will try to maintain a supply of them in the public parking lots, front entrance way, and baggage claim areas.

    Click here for Parking Rates

    Photography in Security

    Due to the sensitive nature of the area, people are requested not to film or take photos in the vicinity of the security screening checkpoint.

    It is the airport’s mission to provide absolute security for all airport users while ensuring minimum inconvenience and maximum customer service.

    For more information, visit the Transportation Security Administration Website.

  • Find Great Fares

    Our experts share tips to help you find great fares.

    Search Early

    Lower cost fares exist on almost every commercial plane, but they get snapped up early by those who plan ahead. To find the best fares on a trip, check at least a month before you plan to fly. If you see a great fare early, snap it up, it’s more likely to increase in price before it gets any cheaper.

    Search Often

    Fares change constantly throughout the day — major booking systems receive price updates on an ongoing basis. Check for low fares throughout the day and into the evening. Prices often seem to creep up during the business day and fall back to more reasonable fares late at night. To really find the lowest fares, search at odd times. For example, some great values are often found late on a Tuesday night.

    Ask a Professional

    Your local or corporate travel agent can often get you better fares than you can find online and a person on the phone is guaranteed not to crash your operating system. Travel agents often have corporate deals with the major carriers that allow them to offer lower prices to their customers and are experts at combining hotel and other costs into packages that can save you money and time in the long run.

    Search Multiple Sources

    As online shopping becomes more complex, going to different sources may be more important than ever. Some sites such as Expedia, Hotwire, Orbitz, Priceline and Travelocity have been around for years. Other site aggregators search the web for sites for the best fares. Be sure to compare the results and try multiple routing options.

    Extend to a Saturday Night Stay

    Commercial airlines almost always have lower prices for flights that include a Saturday night stay at you destination. Book opera tickets on a Saturday in San Francisco, stay an extra day and save the difference on airfare.

    Check the “Code-Share” – United from Ithaca

    Airlines often partner to offer tickets on planes that fly other corporate colors. You can fly from Ithaca to hundreds of destinations across the globe on a United Airlines ticket and a first leg on American Airlines to Philadelphia or New York City.

    Return Mid-Week

    Consider returning from your trip on a Tuesday or a Wednesday to save some travel cash. Sunday and Monday returns often carry a premium on certain tickets. Think about catching another ball game or day at the beach and use up one more day of vacation to catch that lower fare for your flights.

  • FAQs

    • What airlines operate at Ithaca Tompkins International Airport?

      The Ithaca Tompkins International Airport is serviced by Delta and United airlines.

      Find out more information about the airlines at ITH here: https://flyithaca.com/information/airlines/

    • What are the airport’s hours of operation?

      Airport Terminal Hours: 3:30 am – 12:00 am. The airport passenger terminal is open to the public at approximately 3:30 AM and closes shortly after the last arriving flight, usually around midnight.

      Airport Hours: The airport runway is open 24 hours a day, but flights arriving overnight should call ahead to verify available services.

      Taughannock Aviation Services Hours: 6:00 am – 10:00 pm. Call (607) 257-7500 for late fly-ins.

      Recommended Arrival Time: Airlines recommend that passengers arrive at least 90 minutes prior to their departure time to be able to check in and complete the security screening process for an on-time departure.

      For early morning flights, typically between 5:30 and 7:00 AM, passengers can arrive starting at 3:30 AM when the terminal opens.

      For more information, please contact your airline.

    • How far in advance should I arrive at the airport for my flight?

      Airlines recommend that passengers arrive at least 90 minutes prior to their departure time to be able to check in and complete the security screening process for an on-time departure. It is important to allow extra time when there is a high volume of passengers and baggage being processed so that everyone can get through the screening process in a timely manner to avoid flight delays. If you are checking a bag, please arrive at least 60 minutes before your flight, airline baggage check ends 45 minutes before departure. For more information, please contact your airline.

      For early morning flights, typically between 5:30 and 7:00 AM, passengers can arrive starting at 3:30 AM when the terminal opens.

    • Does the airport have a parking facility?

      Yes, the airport has both short-term and long-term parking options available.

      More information about parking and rates here: https://flyithaca.com/ground/parking/

      You can reach the parking booth at (607) 227-7359.

    • Can I take public transportation to the airport?

      Yes, the TCAT bus system provides public transportation to and from the airport.

      TCAT (Tompkins County Area Transit): (607) 277-7433

      Route 32 (weekday)  –  Route 72 (weekends)

      Click here for TCAT schedules.

    • Does the airport have Wi-Fi?

      Yes, there is free Wi-Fi throughout the terminal.

      Click here for more information. 

    • Are there any hotels near the airport?

      Yes, there are several hotels within a short distance from the airport.

      Find out more about Ithaca accommodations at vistithaca.com

    • What are the baggage restrictions for flights from Ithaca?

      Each airline has its own baggage restrictions, so make sure to check with your airline before packing.

      Airline Contact info

    • Is there a TSA PreCheck lane at Ithaca Tompkins International Airport?

      While ITH is not a full service TSA PreCheck airport, TSA PreCheck passengers flying out of ITH will still enjoy some of the benefits at ITH. You can keep your shoes on as well as lightweight jackets. You can also keep liquids and electronics in your bag.

    • Can I bring a pet with me on my flight?

      Pets are allowed at ITH, but each airline has its own policy regarding pet travel.

      A new pet relief room has been added, during our 2019 renovation, to the secure side of our airport for travelers to take their pets before or after flights, complete with green turf and a red fire hydrant.

    • How do I get wheelchair assistance at the airport?

      You can request wheelchair assistance from your airline when you book your flight or at the airport on the day of your flight.

    • What is the airport’s policy on smoking?

      Smoking is not permitted anywhere on airport property.

    • What happens if my flight is delayed or canceled?

      Contact your airline for information on their policy regarding flight delays and cancellations.

      Airline Contact Info

    • Can I check in online before my flight?

      Yes, most airlines allow you to check in online before your flight via their respective apps/website. This is a convenient option, especially if you are traveling with carry-on luggage only. However, if you have checked baggage, it will still need to be processed at the airline’s check-in desk. Additionally, the airlines at ITH offer self-service kiosks for quick and easy check-in.

    • How can I contact the airport if I have questions or concerns?

      You can contact the airport directly through our website or by calling.

      Contact Info

    • Can I store luggage at the airport?

      No, the airport does not have luggage storage facilities. Do not leave your luggage unattended at the airport.

    • Is there a lost and found at the airport?

      We understand that losing something during travel can be a frustrating experience. We do our best to assist passengers in locating and retrieving lost items whenever possible.

      Click here for more information about our lost and found procedure.

    • Are there any car rental agencies at the airport?

      Yes, there are several car rental agencies located in the airport terminal.

      Click here for more information about Ground Transportation at ITH.

    • Can I exchange foreign currency at the airport?

      We do not have facilities or services for foreign currency exchange. We recommend that travelers make arrangements for currency exchange with their preferred bank for their foreign currency needs.

    • What type of ID do I need to fly?

      Beginning May 7, 2025, every traveler must present a REAL ID-compliant driver’s license, state-issued enhanced driver’s license, or other acceptable forms of identification, such as a valid passport or U.S. military ID, to fly within the U.S. Review the complete list of acceptable identification.

    • What are your airport landing charges and fees?

      Please feel free to reach out to our Fixed Base Operator. They will be more than happy to provide you with the necessary details and answer any further questions you may have regarding airport charges and fees for your private flights.

      Taughannock Aviation – Fixed Base Operator (FBO)
      The FBO provides a variety of general aviation services including aircraft charter, aircraft management, ground support equipment, tie-downs, A&P service and aircraft fueling.
      607-257-7500, or toll-free at 1-800-876-1551
      More information: www.flytac.com

    • What is your runway information for pilots?

      RUNWAY INFORMATION

      • Air Traffic Control Tower Hours: 6:30 am – 10:00 PM
      • Runway 14-32: 6977’ x 150’ grooved asphalt
      • Runway 15-33: 2018’ x 50’ turf
      • High Intensity Runway Lights (HIRL), pilot-operated after 10:00 PM
      • Beacon dusk to dawn
      • Approaches: ILS and VOR

      FREQUENCIES

      • Tower – 119.6
      • Ground – 121.8
      • VOR – 111.8
      • UNICOM – 122.95
      • ATIS – 125.175

      Fixed Base Operator: Taughannock Aviation (Unicom 131.6)
      The FBO provides a variety of general aviation services including aircraft charter, aircraft management, ground support equipment, tie-downs, A&P service and aircraft fueling.
      607-257-7500, or toll-free at 1-800-876-1551
      More information: www.flytac.com

    • Who do I contact for drone flight permission?

      Please note that it is important to ensure compliance with all applicable laws and regulations when operating a drone. Prior to flying, it is essential to obtain the necessary approvals and permissions to ensure the safety of the airspace and the surrounding community.

      Your best bet is to look at LAANC first, then if that doesn’t work apply for airspace authorization using the FAA Drone Zone portal.

      Low Altitude Authorization and Notification Capability (LAANC)
      ITH is a LAANC-enabled airport. Recreational and Certificated Drone Pilots can use a LAANC approved desktop or phone app that automates the application and approval process for, near-real-time, airspace authorizations. You can find more information on LAANC here: https://www.faa.gov/uas/getting_started/laanc

      FAA Drone Zone
      The FAA can provide comprehensive information regarding drone regulations, airspace restrictions, and any necessary permits or authorizations required for flying in the designated area. You can find more information on the FAA Drone Zone here: https://faadronezone-access.faa.gov/

       

    • What should I do if I experience a problem with my baggage at ITH?

      The responsibility for handling baggage-related issues lies with the airlines operating at ITH. Each airline is responsible for managing and ensuring the safe delivery of checked and carry-on baggage for their passengers.

      If you encounter any issues with your baggage, such as delays, damage, or loss, we recommend reaching out directly to the airline you traveled with. They have dedicated staff and procedures in place to assist you in resolving any baggage-related concerns.

      Delta Baggage Service: 1-800-325-8224

      United Baggage Service: 1-800-335-2247

      We do recommend that if you have the ability to come and speak with an airline representative here at the airport they are best equipped to help you by checking their secured baggage area, they are not staffed as often as we would like, but if you come around the arrival or departure of one of their flights you can find staff here to assist you.

       

    • What should I do if I’m arriving on a late flight and need transportation to my destination?

      If you’re arriving on a late flight, we recommend prearranging your transportation ahead of time. This ensures that you have a ride waiting for you when you land, especially during off-peak hours. You can consider booking a taxi, ride-sharing service, or shuttle service to avoid any inconvenience and to make your journey smoother. Keep in mind that some transportation options might require advance booking, so it’s a good idea to plan ahead.

      Click here for Ground Transportation Options.

  • Free WiFi

    Flying can be a stressful experience, but at Ithaca Tompkins International Airport, we strive to make your travels as convenient and comfortable as possible. That’s why we’re excited to offer free Wi-Fi throughout our airport, providing you with seamless connectivity to the internet for work or leisure. ITH was one of the first airports in the country to provide terminal-wide wireless access to the Internet for its customers. The program, which has been in effect since December 2003, has been operated by Ithaca-based Clarity Connect.

    Whether you need to catch up on work emails or simply want to stream your favorite show, our Wi-Fi is available for you to use throughout the airport. And because it’s free, you don’t have to worry about extra fees or complicated sign-up processes. Simply connect to our network and start browsing!

    Our Wi-Fi is available in all areas of the airport, from the gates to the café and conference rooms. This means you can stay connected no matter where you are, whether you’re waiting for your flight or grabbing a bite to eat before takeoff.

    At Ithaca Tompkins International Airport, we’re dedicated to providing our passengers with the highest level of comfort and convenience. And with our free Wi-Fi, you can stay connected and productive during your travels. So, sit back, relax, and enjoy our seamless Wi-Fi experience at Ithaca Tompkins International Airport.

    Free wireless access is also available for users of the Conference rooms in the east wing of the terminal. We have three conference rooms at ITH, all at the disposal of our community. Each room is equipped with the latest technology to accommodate Zoom, Skype, videos, presentations, and more. For more information on our conferences rooms including rates and availability go to: https://flyithaca.com/information/conference-rooms/

  • Lost and Found

    At Ithaca Tompkins International Airport, we understand that losing something during travel can be a frustrating experience. We do our best to assist passengers in locating and retrieving lost items whenever possible.

    If you believe you may have lost something during your travels through our airport, contact tfish@tompkins-co.org. In order to process your inquiry faster, include a detailed description of the item, and a date and time when you may have lost it. They will be able to provide guidance and help connect you with any available resources.

    We understand that losing something during travel can be frustrating, and we are committed to doing what we can to assist in the process of locating lost items.

    If baggage, or specific item was lost on a flight or in a rental car, please contact the appropriate airline or rental car agency listed on our Airport Ground Transportation page.

  • Travel Experience

    Your travel experience from our airport is important to us. Please take a moment to provide feedback directly to the airline you traveled on so they can pass along your compliments or address any concerns you may have experienced during your most recent trip. Feedback directly to the airlines and the DOT helps us identify and address specific concerns in order to improve your future travel experiences.

  • Fear of Flying

    Fear of flying can be a serious anxiety issue affecting millions. If you have a fear of flying, talk it over with a health care professional with experience with anxiety disorders. Programs that use virtual reality to treat anxiety have in many cases, proven effective in treatment. One such program is administered by Cornell University: http://www.patss.com/hea_ser/index.html

    There are also numerous articles and programs designed to address the fear of flying. A great resource is the Anxiety Disorders Association of America, here is an article from them: “How can I overcome my fear of flying?