Tue, Jul 23rd, 2024


 

FAQs

  • What airlines operate at Ithaca Tompkins International Airport?

    The Ithaca Tompkins International Airport is serviced by Delta and United airlines.

    Find out more information about the airlines at ITH here: https://flyithaca.com/information/airlines/

  • What are the airport’s hours of operation?

    Airport Terminal Hours: 3:30 am – 12:00 am. The airport passenger terminal is open to the public at approximately 3:30 AM and closes shortly after the last arriving flight, usually around midnight.

    Airport Hours: The airport runway is open 24 hours a day, but flights arriving overnight should call ahead to verify available services.

    Taughannock Aviation Services Hours: 6:00 am – 10:00 pm. Call (607) 257-7500 for late fly-ins.

    Recommended Arrival Time: Airlines recommend that passengers arrive at least 90 minutes prior to their departure time to be able to check in and complete the security screening process for an on-time departure.

    For early morning flights, typically between 5:30 and 7:00 AM, passengers can arrive starting at 3:30 AM when the terminal opens.

    For more information, please contact your airline.

  • How far in advance should I arrive at the airport for my flight?

    Airlines recommend that passengers arrive at least 90 minutes prior to their departure time to be able to check in and complete the security screening process for an on-time departure. It is important to allow extra time when there is a high volume of passengers and baggage being processed so that everyone can get through the screening process in a timely manner to avoid flight delays. If you are checking a bag, please arrive at least 60 minutes before your flight, airline baggage check ends 45 minutes before departure. For more information, please contact your airline.

    For early morning flights, typically between 5:30 and 7:00 AM, passengers can arrive starting at 3:30 AM when the terminal opens.

  • Does the airport have a parking facility?

    Yes, the airport has both short-term and long-term parking options available.

    More information about parking and rates here: https://flyithaca.com/ground/parking/

    You can reach the parking booth at (607) 227-7359.

  • Can I take public transportation to the airport?

    Yes, the TCAT bus system provides public transportation to and from the airport.

    TCAT (Tompkins County Area Transit): (607) 277-7433

    Route 32 (weekday)  –  Route 72 (weekends)

    Click here for TCAT schedules.

  • Does the airport have Wi-Fi?

    Yes, there is free Wi-Fi throughout the terminal.

    Click here for more information. 

  • Are there any hotels near the airport?

    Yes, there are several hotels within a short distance from the airport.

    Find out more about Ithaca accommodations at vistithaca.com

  • What are the baggage restrictions for flights from Ithaca?

    Each airline has its own baggage restrictions, so make sure to check with your airline before packing.

    Airline Contact info

  • Is there a TSA PreCheck lane at Ithaca Tompkins International Airport?

    While ITH is not a full service TSA PreCheck airport, TSA PreCheck passengers flying out of ITH will still enjoy some of the benefits at ITH. You can keep your shoes on as well as lightweight jackets. You can also keep liquids and electronics in your bag.

  • Can I bring a pet with me on my flight?

    Pets are allowed at ITH, but each airline has its own policy regarding pet travel.

    A new pet relief room has been added, during our 2019 renovation, to the secure side of our airport for travelers to take their pets before or after flights, complete with green turf and a red fire hydrant.

  • How do I get wheelchair assistance at the airport?

    You can request wheelchair assistance from your airline when you book your flight or at the airport on the day of your flight.

  • What is the airport’s policy on smoking?

    Smoking is not permitted anywhere on airport property.

  • What happens if my flight is delayed or canceled?

    Contact your airline for information on their policy regarding flight delays and cancellations.

    Airline Contact Info

  • Can I check in online before my flight?

    Yes, most airlines allow you to check in online before your flight via their respective apps/website. This is a convenient option, especially if you are traveling with carry-on luggage only. However, if you have checked baggage, it will still need to be processed at the airline’s check-in desk. Additionally, the airlines at ITH offer self-service kiosks for quick and easy check-in.

  • How can I contact the airport if I have questions or concerns?

    You can contact the airport directly through our website or by calling.

    Contact Info

  • Can I store luggage at the airport?

    No, the airport does not have luggage storage facilities. Do not leave your luggage unattended at the airport.

  • Is there a lost and found at the airport?

    We understand that losing something during travel can be a frustrating experience. We do our best to assist passengers in locating and retrieving lost items whenever possible.

    Click here for more information about our lost and found procedure.

  • Are there any car rental agencies at the airport?

    Yes, there are several car rental agencies located in the airport terminal.

    Click here for more information about Ground Transportation at ITH.

  • Can I exchange foreign currency at the airport?

    We do not have facilities or services for foreign currency exchange. We recommend that travelers make arrangements for currency exchange with their preferred bank for their foreign currency needs.

  • What type of ID do I need to fly?

    Beginning May 7, 2025, every traveler must present a REAL ID-compliant driver’s license, state-issued enhanced driver’s license, or other acceptable forms of identification, such as a valid passport or U.S. military ID, to fly within the U.S. Review the complete list of acceptable identification.

  • What are your airport landing charges and fees?

    Please feel free to reach out to our Fixed Base Operator. They will be more than happy to provide you with the necessary details and answer any further questions you may have regarding airport charges and fees for your private flights.

    Taughannock Aviation – Fixed Base Operator (FBO)
    The FBO provides a variety of general aviation services including aircraft charter, aircraft management, ground support equipment, tie-downs, A&P service and aircraft fueling.
    607-257-7500, or toll-free at 1-800-876-1551
    More information: www.flytac.com

  • What is your runway information for pilots?

    RUNWAY INFORMATION

    • Air Traffic Control Tower Hours: 6:30 am – 10:00 PM
    • Runway 14-32: 6977’ x 150’ grooved asphalt
    • Runway 15-33: 2018’ x 50’ turf
    • High Intensity Runway Lights (HIRL), pilot-operated after 10:00 PM
    • Beacon dusk to dawn
    • Approaches: ILS and VOR

    FREQUENCIES

    • Tower – 119.6
    • Ground – 121.8
    • VOR – 111.8
    • UNICOM – 122.95
    • ATIS – 125.175

    Fixed Base Operator: Taughannock Aviation (Unicom 131.6)
    The FBO provides a variety of general aviation services including aircraft charter, aircraft management, ground support equipment, tie-downs, A&P service and aircraft fueling.
    607-257-7500, or toll-free at 1-800-876-1551
    More information: www.flytac.com

  • Who do I contact for drone flight permission?

    Please note that it is important to ensure compliance with all applicable laws and regulations when operating a drone. Prior to flying, it is essential to obtain the necessary approvals and permissions to ensure the safety of the airspace and the surrounding community.

    Your best bet is to look at LAANC first, then if that doesn’t work apply for airspace authorization using the FAA Drone Zone portal.

    Low Altitude Authorization and Notification Capability (LAANC)
    ITH is a LAANC-enabled airport. Recreational and Certificated Drone Pilots can use a LAANC approved desktop or phone app that automates the application and approval process for, near-real-time, airspace authorizations. You can find more information on LAANC here: https://www.faa.gov/uas/getting_started/laanc

    FAA Drone Zone
    The FAA can provide comprehensive information regarding drone regulations, airspace restrictions, and any necessary permits or authorizations required for flying in the designated area. You can find more information on the FAA Drone Zone here: https://faadronezone-access.faa.gov/

     

  • What should I do if I experience a problem with my baggage at ITH?

    The responsibility for handling baggage-related issues lies with the airlines operating at ITH. Each airline is responsible for managing and ensuring the safe delivery of checked and carry-on baggage for their passengers.

    If you encounter any issues with your baggage, such as delays, damage, or loss, we recommend reaching out directly to the airline you traveled with. They have dedicated staff and procedures in place to assist you in resolving any baggage-related concerns.

    Delta Baggage Service: 1-800-325-8224

    United Baggage Service: 1-800-335-2247

    We do recommend that if you have the ability to come and speak with an airline representative here at the airport they are best equipped to help you by checking their secured baggage area, they are not staffed as often as we would like, but if you come around the arrival or departure of one of their flights you can find staff here to assist you.

     

  • What should I do if I’m arriving on a late flight and need transportation to my destination?

    If you’re arriving on a late flight, we recommend prearranging your transportation ahead of time. This ensures that you have a ride waiting for you when you land, especially during off-peak hours. You can consider booking a taxi, ride-sharing service, or shuttle service to avoid any inconvenience and to make your journey smoother. Keep in mind that some transportation options might require advance booking, so it’s a good idea to plan ahead.

    Click here for Ground Transportation Options.