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Customer Service with a Smile
US Airways Customer Service Supervisor Rachael Stout, was recently nominated and awarded airport employee of the month for outstanding customer service. Rachael has worked for US Airways in Ithaca for over seven years. During that time, she has worked through the many hardships the aviation industry has seen, as pointed out by US Airways Station Manager Bill Rocco, who nominated her. He went on to
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Holiday Travel Packing Tips
With the recent restrictions on packing liquids and gels in carry on luggage, and the increased travel expected for the holiday season, TSA has released the “3-1-1 on Air Travel” awareness program. Passengers can get the latest information on what items they may carry on-board an aircraft and how to properly pack them in preparation for the security screening process.
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TSA Adjusts Liquids Ban
WASHINGTON, D.C. – The Transportation Security Administration (TSA) announced today it is adjusting its total ban on liquids, gels and aerosols effective Tuesday, September 26. There are two significant changes: Travelers will be allowed to carry travel-size toiletries (3 ounce or less) that fit comfortably in ONE quart-size, clear plastic, zip-top bag through security checkpoints. Travelers may also bring items,
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Flying Club Manager Earns Master CFI Accreditation
The National Association of Flight Instructors (NAFI) takes pride in announcing a significant aviation accomplishment on the part of David St George, a resident of Ithaca and chief flight and ground instructor at East Hill Flying Club at the Ithaca Tompkins County Airport. Recently, David’s accreditation as a Master CFI (Certificated Flight Instructor) was renewed by NAFI, his professional aviation association. To
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Ithaca Airport at 50
On July 1st 1956, 23 separate parcels, collectively known as the East Hill Airport, were conveyed by Cornell University to Tompkins County and the airport became the Tompkins County Airport (now known as the Ithaca Tompkins Regional Airport). On July 1st 2006 we mark the 50th anniversary of that purchase. In reviewing the title certification by the County Attorney at
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Flight Search Partner Best on Web
FlyIthaca.com’s flight search partner Kayak.com recently announced that Entrepreneur magazine selected the travel search engine as the 2006 “Best Site for Airfare Shopping” in its 13th annual Business Travel Awards. Entrepreneur applauded Kayak.com for the benefits it provides to small business travelers including the fact that “By booking directly with the travel provider, small-business travelers can avoid paying service fees,
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