Información para pasajeros
Whether you’re a frequent flyer or a first-time visitor to the airport, this information page has everything you need to know to make your travel experience as smooth and stress-free as possible. So, sit back, relax, and let us guide you through the ins and outs of the Ithaca Tompkins International Airport.
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Why Fly ITH?
- Convenience: Ithaca Tompkins International Airport (ITH) offers a convenient alternative to larger airports. Located just minutes from downtown Ithaca, our airport ensures minimal travel time, making your journey quick and hassle-free. Skip the long lines and congested terminals, and enjoy a smoother travel experience.
- Easy Access: ITH is easily accessible from various parts of the region, with well-connected roadways and public transportation options. Whether you’re traveling from Ithaca or the surrounding communities, reaching the airport is simple and stress-free.
- Shorter Wait Times: At ITH, you can expect shorter wait times compared to larger airports. Our efficient security procedures and streamlined processes help you get through check-in and security screenings swiftly, allowing you to spend more time enjoying your trip and less time waiting.
- Personalized Service: We take pride in providing personalized service to our passengers. From friendly staff members to attentive customer care, we strive to make your journey as comfortable and enjoyable as possible. Our smaller size allows us to focus on individual needs and deliver a more personalized travel experience.
- Reduced Stress: Flying from ITH means less stress. With shorter lines, easier navigation, and a relaxed atmosphere, you can start your trip on a positive note. Our airport facilities are designed to provide a calm and comfortable environment, ensuring a stress-free travel experience from start to finish.
- Community Support: By choosing to fly ITH, you support the local community and contribute to the region’s economic growth. ITH serves as a vital transportation link for businesses, residents, and visitors alike, playing a significant role in the development and prosperity of our community.
Fly ITH for a seamless and enjoyable travel experience. We are committed to providing exceptional service, convenient connections, and a stress-free journey. Start your next adventure from Ithaca Tompkins International Airport (ITH) and discover the difference it makes.
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Aerolíneas
Ithaca Tompkins International Airport is proud to serve as a hub for several major airlines, connecting you to destinations around the world. We offer a convenient and hassle-free travel experience, with a range of airlines that cater to both domestic and international travel.
Delta Reservations: 1-800-221-1212
Baggage Service: 1-800-325-8224
Book a flight here.Delta Airlines offers direct daily service from Ithaca Tompkins International Airport (ITH) to New York City (JFK). Delta Air Lines serves more than 160 million customers each year. With its unsurpassed global network, Delta and the Delta Connection® carriers offer service to more than 340 destinations in nearly 60 countries on six continents.
Delta’s marketing alliances allow customers to earn and redeem SkyMiles on flights offered by SkyTeam and other partners. With approximately 14,500 daily flights to over 900 destinations in 173 countries, the SkyTeam network offers you more destinations and more connections from the best hubs in the world
United Reservations: 1-800-864-8331
Arrivals & Departures: 1-800-824-6200
Baggage Service: 1-800-335-2247
Book a flight here.
United offers non-stop service from Ithaca Tompkins International Airport (ITH) to their hub at Newark Liberty International Airport (EWR). United is the world’s most comprehensive global route network, including world-class international gateways to Asia and Australia, Europe, Latin America, Africa and the Middle East with non-stop or one-stop service from virtually anywhere in the United States.
Private Jet Charter: 1-800-876-1551
Get a quote here.Taughannock Aviation offers the ultimate in luxury and convenience experience with Private Jet Charters. Whether you’re traveling for business or pleasure, Taughannock Aviation offers an unrivaled level of comfort and personalized attention. Their meticulously maintained fleet provides a world-class experience tailored to your specific needs. With a team of professionals dedicated to ensuring seamless travel arrangements, including customized itineraries and gourmet catering, Taughannock Aviation guarantees a stress-free journey. Embark on a new level of luxury travel and redefine your flying experience with Taughannock Aviation Private Jet Charter.
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Seguridad
En el Aeropuerto Internacional del Ithaca Tompkins, somos su alternativa favorable y conveniente en comparación con los aeropuertos más grandes. Puede esperar tiempos de check-in más rápidos y menos tiempo de espera en las filas. Estos son algunos consejos importantes que debe tener en cuenta al volar desde Ithaca.
Se requiere que usted esté en el aeropuerto 90 minutos antes de la hora de salida programada para el check-in y los procedimientos de control de seguridad. Este tiempo es significativamente menor en comparación con los aeropuertos más grandes.
TSA PreCheck
Si bien ITH no es un aeropuerto que preste el servicio completo de TSA PreCheck, los pasajeros con TSA PreCheck que vuelan desde ITH seguirán disfrutando de algunos de los beneficios en ITH. No necesita quitarse los zapatos ni las chaquetas ligeras.
Artículos prohibidos
Muchos pasajeros no están al tanto de los artículos que están prohibidos a bordo de un avión. En el mostrador de la aerolínea, también tendrá la oportunidad de ver qué objetos están prohibidos en su equipaje de mano. Si se detectan estos artículos en el check-in, se le permitirá pasarlos a su equipaje que vaya a ser despachado. Una vez que su equipaje haya sido despachado no podrá tener acceso a él. Para obtener una lista completa y actualizada de artículos prohibidos, haga clic en el enlace que se encuentra en la parte inferior de esta página. Los artículos ilegales, a diferencia de los artículos prohibidos, serán confiscados y el pasajero estará sujeto a ser arrestado.
En caso de que llegue al punto de control de seguridad y se detecte que lleva un objeto prohibido, se le brindará la oportunidad de guardarlo en su vehículo, si el tiempo lo permite. No podrá recuperar su equipaje despachado para colocarlo allí. Si no tiene vehículo, podrá comprar un sobre acolchado y el franqueo en la tienda del aeropuerto para enviarse el objeto a usted mismo. Esta opción solo es factible cuando se trata de objetos pequeños. Se le pedirá que entregue voluntariamente aquellos artículos prohibidos que no se pueden enviar por correo. Si no entrega voluntariamente estos artículos, no se le permitirá abordar el avión.
Estacionamiento
Las regulaciones federales prohíben vehículos sin vigilancia en el estacionamiento o en la acera. Puede ubicarse en la acera para dejar o recoger pasajeros, pero no puede dejar el vehículo sin vigilancia, ni siquiera por un segundo. Nuestro servicio de conserjería se proporciona de forma gratuita, así que no dude en pedirle cualquier ayuda o asistencia que pueda necesitar.
Como sabemos que esto a veces es un inconveniente, ofrecemos Estacionamiento gratuito durante la primera media hora en nuestros estacionamientos públicos, a solo unos pasos de distancia. Además, ponemos a disposición carritos de equipaje, también Sin cargo y trataremos de mantenerlos disponibles en los estacionamientos públicos, la entrada principal y las áreas de recogida de equipaje.
Fotografías en área de Seguridad
Debido a la naturaleza delicada del área, se solicita a las personas que no filmen ni tomen fotografías en las inmediaciones del punto de control de seguridad.
La misión del aeropuerto es proporcionar seguridad absoluta a todos los usuarios garantizando causar las mínimas molestias y excelente servicio al cliente.
Para mayor información, visite el Sitio web de Transporte, Seguridad y Administración.
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Encuentre excelentes tarifas
Nuestros expertos comparten consejos para ayudarlo a encontrar excelentes tarifas.
Anticipe su búsqueda
Existen tarifas más económicas en casi todos los aviones comerciales, pero aquellos que planifican con anticipación son quienes las aprovechan. Para encontrar las mejores tarifas para viajar, verifique al menos con un mes de antelación de la fecha en que tiene pensado viajar. Si ve una excelente tarifa con anticipación, aprovéchela, es más probable que aumente el precio antes de que baje.
Busque constantemente
Las tarifas cambian constantemente a lo largo del día, los principales sistemas de reservas reciben actualizaciones de precios de forma continua. Busque tarifas bajas durante todo el día y durante la noche. A menudo, los precios parecen subir durante el día de trabajo y vuelven a bajar a tarifas más razonables tarde por la noche. Para realmente encontrar las mejores tarifas, busque en horarios extraños. Por ejemplo, muchas de las excelentes tarifas a menudo las encuentra tarde por la noche los días martes.
Pregúntele a un profesional
Su agente de viajes local o corporativo a menudo puede obtener mejores tarifas de las que puede encontrar en línea y una persona por teléfono tiene la garantía de no bloquear su sistema operativo. Los agentes de viajes a menudo tienen acuerdos corporativos con las principales aerolíneas que les permiten ofrecer precios más bajos a sus clientes y son expertos en combinar los costos de hoteles y otros en paquetes que pueden ahorrarle dinero y tiempo a largo plazo.
Busque en varias fuentes
A medida que las compras en línea se vuelven más complejas, acudir a diferentes fuentes puede ser más importante que nunca. Existen hace años algunos sitios como Expedia, Hotwire, Orbitz, Priceline y Travelocity. Otros agregadores de sitios buscan en la web los mejores precios. Asegúrese de comparar los resultados y pruebe múltiples opciones de rutas.
Amplíe la estadía para permanecer hasta el sábado por la noche
Las aerolíneas comerciales casi siempre tienen precios más bajos para los vuelos que incluyen una estadía de sábado por la noche en tu destino. Reserve boletos para la ópera un sábado en San Francisco, quédese un día más y ahorre la diferencia en la tarifa del billete de avión.
Consulte el "Código compartido" - United desde Ithaca
A menudo, las aerolíneas se asocian para ofrecer boletos en aviones que vuelan con otras compañías. Puede volar desde Ithaca a cientos de destinos en todo el mundo con un billete de United Airlines y una primera etapa en American Airlines a Filadelfia o la ciudad de Nueva York.
Regreso a mitad de semana
Considere regresar de su viaje un martes o un miércoles para ahorrar algo de dinero. Los regresos los días domingo y lunes a menudo conllevan un costo más alto en ciertos boletos. Piense en asistir a otro juego deportivo o un día en la playa y use un día más de vacaciones para obtener la tarifa más baja para sus vuelos.
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FAQs
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What airlines operate at Ithaca Tompkins International Airport?
The Ithaca Tompkins International Airport is serviced by Delta and United airlines.
Find out more information about the airlines at ITH here: https://flyithaca.com/information/airlines/
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What are the airport’s hours of operation?
Airport Terminal Hours: 4:00 am – 12:30 am. The airport passenger terminal is open to the public at approximately 4:00 AM and closes shortly after the last arriving flight, usually around midnight.
Airport Hours: The airport runway is open 24 hours a day, but flights arriving overnight should call ahead to verify available services.
Taughannock Aviation Services Hours: 6:00 am – 10:00 pm. Call (607) 257-7500 for late fly-ins.
Recommended Arrival Time: Airlines recommend that passengers arrive at least 90 minutes prior to their departure time to be able to check in and complete the security screening process for an on-time departure.
For early morning flights, typically between 5:30 and 7:00 AM, passengers can arrive starting at 4 AM when the terminal opens.
For more information, please contact your airline.
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How far in advance should I arrive at the airport for my flight?
Airlines recommend that passengers arrive at least 90 minutes prior to their departure time to be able to check in and complete the security screening process for an on-time departure. It is important to allow extra time when there is a high volume of passengers and baggage being processed so that everyone can get through the screening process in a timely manner to avoid flight delays. For more information, please contact your airline.
For early morning flights, typically between 5:30 and 7:00 AM, passengers can arrive starting at 4 AM when the terminal opens.
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Does the airport have a parking facility?
Yes, the airport has both short-term and long-term parking options available. More information about parking and rates here: https://flyithaca.com/ground/parking/
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Can I take public transportation to the airport?
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Are there any restaurants or shops in the airport?
Yes, there is a café in the airport. The Legacy by ARDM Enterprises, is open from 5:00 am – 6:30 am on the secured side and from 10:00 am – 6:00 pm on weekdays and 11:00 am – 5:00 pm on weekends on the non-secured side.
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Does the airport have Wi-Fi?
Yes, there is free Wi-Fi throughout the terminal.
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Are there any hotels near the airport?
Yes, there are several hotels within a short distance from the airport.
Find out more about Ithaca accommodations at vistithaca.com
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What are the baggage restrictions for flights from Ithaca?
Each airline has its own baggage restrictions, so make sure to check with your airline before packing.
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Is there a TSA PreCheck lane at Ithaca Tompkins International Airport?
While ITH is not a full service TSA PreCheck airport, TSA PreCheck passengers flying out of ITH will still enjoy some of the benefits at ITH. You can keep your shoes on as well as lightweight jackets. You can also keep liquids and electronics in your bag.
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Can I bring a pet with me on my flight?
Pets are allowed at ITH, but each airline has its own policy regarding pet travel.
A new pet relief room has been added, during our 2019 renovation, to the secure side of our airport for travelers to take their pets before or after flights, complete with green turf and a red fire hydrant.
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How do I get wheelchair assistance at the airport?
You can request wheelchair assistance from your airline when you book your flight or at the airport on the day of your flight.
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What is the airport’s policy on smoking?
Smoking is not permitted anywhere on airport property.
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What happens if my flight is delayed or canceled?
Contact your airline for information on their policy regarding flight delays and cancellations.
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Can I check in online before my flight?
Yes, most airlines allow you to check in online before your flight.
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How can I contact the airport if I have questions or concerns?
You can contact the airport directly through our website or by calling.
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Can I store luggage at the airport?
No, the airport does not have luggage storage facilities. Do not leave your luggage unattended at the airport.
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Is there a lost and found at the airport?
We understand that losing something during travel can be a frustrating experience. We do our best to assist passengers in locating and retrieving lost items whenever possible.
Click here for more information about our lost and found procedure.
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Are there any car rental agencies at the airport?
Yes, there are several car rental agencies located in the airport terminal.
Click here for more information about Ground Transportation at ITH.
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What type of ID do I need to fly?
Beginning May 7, 2025, every traveler must present a REAL ID-compliant driver’s license, state-issued enhanced driver’s license, or other acceptable forms of identification, such as a valid passport or U.S. military ID, to fly within the U.S. Review the complete list of acceptable identification.
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What are your airport landing charges and fees?
Please feel free to reach out to our Fixed Base Operator. They will be more than happy to provide you with the necessary details and answer any further questions you may have regarding airport charges and fees for your private flights.
Taughannock Aviation – Fixed Base Operator (FBO)
The FBO provides a variety of general aviation services including aircraft charter, aircraft management, ground support equipment, tie-downs, A&P service and aircraft fueling.
607-257-7500, or toll-free at 1-800-876-1551
More information: www.flytac.com -
What is your runway information for pilots?
RUNWAY INFORMATION
FREQUENCIES
Fixed Base Operator: Taughannock Aviation (Unicom 131.6)
The FBO provides a variety of general aviation services including aircraft charter, aircraft management, ground support equipment, tie-downs, A&P service and aircraft fueling.
607-257-7500, or toll-free at 1-800-876-1551
More information: www.flytac.com -
Who do I contact for drone flight permission?
Please note that it is important to ensure compliance with all applicable laws and regulations when operating a drone. Prior to flying, it is essential to obtain the necessary approvals and permissions to ensure the safety of the airspace and the surrounding community.
Your best bet is to look at LAANC first, then if that doesn’t work apply for airspace authorization using the FAA Drone Zone portal.
Low Altitude Authorization and Notification Capability (LAANC)
ITH is a LAANC-enabled airport. Recreational and Certificated Drone Pilots can use a LAANC approved desktop or phone app that automates the application and approval process for, near-real-time, airspace authorizations. You can find more information on LAANC here: https://www.faa.gov/uas/getting_started/laancFAA Drone Zone
The FAA can provide comprehensive information regarding drone regulations, airspace restrictions, and any necessary permits or authorizations required for flying in the designated area. You can find more information on the FAA Drone Zone here: https://faadronezone-access.faa.gov/ -
What should I do if I experience a problem with my baggage at ITH?
The responsibility for handling baggage-related issues lies with the airlines operating at ITH. Each airline is responsible for managing and ensuring the safe delivery of checked and carry-on baggage for their passengers.
If you encounter any issues with your baggage, such as delays, damage, or loss, we recommend reaching out directly to the airline you traveled with. They have dedicated staff and procedures in place to assist you in resolving any baggage-related concerns.
Delta Baggage Service: 1-800-325-8224
United Baggage Service: 1-800-335-2247
We do recommend that if you have the ability to come and speak with an airline representative here at the airport they are best equipped to help you by checking their secured baggage area, they are not staffed as often as we would like, but if you come around the arrival or departure of one of their flights you can find staff here to assist you.
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What should I do if I’m arriving on a late flight and need transportation to my destination?
If you’re arriving on a late flight, we recommend prearranging your transportation ahead of time. This ensures that you have a ride waiting for you when you land, especially during off-peak hours. You can consider booking a taxi, ride-sharing service, or shuttle service to avoid any inconvenience and to make your journey smoother. Keep in mind that some transportation options might require advance booking, so it’s a good idea to plan ahead.
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Cafetería
Our airport restaurant, The Legacy by ARDM Enterprises, is open from 5:00 am – 6:30 am on the secured side and from 10:00 am – 6:00 pm on weekdays and 11:00 am – 5:00 pm on weekends on the non-secured side. The menu for breakfast, lunch, and dinner is below for the non-secured area.
The Legacy by ARDM Cafe is a popular dining option for passengers traveling through Ithaca Tompkins International Airport. Offering a variety of delicious options for breakfast, lunch, and dinner, The Legacy is the perfect place to grab a bite to eat before your flight. From freshly brewed coffee to made-to-order sandwiches and salads, our menu is designed to satisfy any hunger or craving. And with its comfortable seating and warm atmosphere, The Legacy is also a great place to relax and recharge before or after a long flight. Stop by during your next visit to the airport and experience the delicious flavors and welcoming ambiance of The Legacy by ARDM Cafe.
In addition to its delicious food and inviting atmosphere, The Legacy by ARDM Cafe offers the added convenience of free parking for its guests. That’s right – whether you’re stopping by for a quick coffee or sitting down for a full meal, you can enjoy the ease and accessibility of free parking right outside the airport terminal. So next time you’re in the area and looking for a tasty meal or refreshing beverage, don’t hesitate to swing by The Legacy. We look forward to welcoming you with open arms and a full menu of mouth-watering options.
And if you’re hosting an event or meeting at the airport, The Legacy by ARDM Cafe also offers catering options to ensure your guests are well-fed and satisfied. From sandwich platters to fruit trays and everything in between, our catering menu is designed to provide a delicious and convenient dining experience for any occasion. Contact us today to learn more about our catering options and how we can help make your event a success.
Contact The Legacy Café
(607) 319-0886
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Wifi gratuito
Flying can be a stressful experience, but at Ithaca Tompkins International Airport, we strive to make your travels as convenient and comfortable as possible. That’s why we’re excited to offer free Wi-Fi throughout our airport, providing you with seamless connectivity to the internet for work or leisure. ITH was one of the first airports in the country to provide terminal-wide wireless access to the Internet for its customers. The program, which has been in effect since December 2003, has been operated by Ithaca-based Clarity Connect.
Whether you need to catch up on work emails or simply want to stream your favorite show, our Wi-Fi is available for you to use throughout the airport. And because it’s free, you don’t have to worry about extra fees or complicated sign-up processes. Simply connect to our network and start browsing!
Our Wi-Fi is available in all areas of the airport, from the gates to the café and conference rooms. This means you can stay connected no matter where you are, whether you’re waiting for your flight or grabbing a bite to eat before takeoff.
At Ithaca Tompkins International Airport, we’re dedicated to providing our passengers with the highest level of comfort and convenience. And with our free Wi-Fi, you can stay connected and productive during your travels. So, sit back, relax, and enjoy our seamless Wi-Fi experience at Ithaca Tompkins International Airport.
Free wireless access is also available for users of the Conference rooms in the east wing of the terminal. We have three conference rooms at ITH, all at the disposal of our community. Each room is equipped with the latest technology to accommodate Zoom, Skype, videos, presentations, and more. For more information on our conferences rooms including rates and availability go to: https://flyithaca.com/information/conference-rooms/
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Objetos perdidos
At Ithaca Tompkins International Airport, we understand that losing something during travel can be a frustrating experience. We do our best to assist passengers in locating and retrieving lost items whenever possible.
If you believe you may have lost something during your travels through our airport, contact tfish@tompkins-co.org. In order to process your inquiry faster, include a detailed description of the item, and a date and time when you may have lost it. They will be able to provide guidance and help connect you with any available resources.
We understand that losing something during travel can be frustrating, and we are committed to doing what we can to assist in the process of locating lost items.
If baggage, or specific item was lost on a flight or in a rental car, please contact the appropriate airline or rental car agency listed on our Airport Ground Transportation page.
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Experiencia de viaje
Su experiencia de viaje desde nuestro aeropuerto es importante para nosotros. Tómese un momento para enviar comentarios directamente a la aerolínea en la que viajó para que puedan transmitir sus cumplidos o abordar cualquier inquietud que haya tenido durante su viaje más reciente. Los comentarios que llegan directamente a las aerolíneas y al DOT nos ayudan a identificar y abordar inquietudes específicas para mejorar sus futuras experiencias de viaje.
- Atención al cliente de United
- Relación con los clientes de American
- Atención al cliente de Delta
- Queja por viajes aéreos al DOT: Formulario de comentarios
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Miedo a volar
Fear of flying can be a serious anxiety issue affecting millions. If you have a fear of flying, talk it over with a health care professional with experience with anxiety disorders. Programs that use virtual reality to treat anxiety have in many cases, proven effective in treatment. One such program is administered by Cornell University: http://www.patss.com/hea_ser/index.html
There are also numerous articles and programs designed to address the fear of flying. A great resource is the Anxiety Disorders Association of America, here is an article from them: “How can I overcome my fear of flying?”